Shipping policy

At SuperMaxWear, we're committed to delivering your order quickly, safely, and reliably. Below is everything you need to know about our shipping process.

1. Order Processing Time
All orders are processed and packed within [1–2 business days] after successful payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

2. Estimated Delivery Timelines

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or regional restrictions.

3. Shipping Charges

• Free Shipping on all prepaid orders above ₹[999]
• Orders below ₹[999]: Flat shipping fee of ₹[XX]
• Cash on Delivery (COD) orders: Additional ₹[XX] COD handling fee [if applicable]

4. Order Tracking
Once your order is dispatched, you'll receive a shipping confirmation email/SMS with a live tracking link. You can also track your order anytime on our Track Your Order page.

5. Multiple Shipments
If your order contains multiple items, they may be shipped separately from different warehouses to ensure faster delivery. You'll receive separate tracking details for each shipment.

6. Delayed or Failed Deliveries
In rare cases of delay due to courier partner issues, natural events, or logistic disruptions, our team will proactively update you via email/SMS. We appreciate your patience during such situations.

7. Incorrect Address / Failed Delivery Attempts
Please ensure your shipping address and contact number are accurate at checkout. If a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment (additional shipping charges may apply).

8. International Shipping
[Currently, we ship only within India. / Yes, we offer international shipping — delivery timelines and charges vary by destination and are calculated at checkout.]

9. Need Help With Shipping?
For any shipping-related concerns, feel free to reach out:
📧 ecomm@meetel.in
💬 WhatsApp: +91 7044162687