Terms of service
Welcome to SuperMaxWear! Before you start shopping with us, we want you to know exactly where you stand. By using our website, browsing our products, or placing an order, you're agreeing to the terms laid out below. We've tried to keep things simple and straightforward — but if anything's unclear, feel free to reach out to us anytime.
Products & Pricing
We do our best to keep product images, descriptions, and pricing accurate and up to date. That said, minor variations may occur — for example, colors can look slightly different depending on your screen. Prices are subject to change without prior notice, and in rare cases, we may need to cancel an order due to a pricing error or stock unavailability. If that happens, you'll receive a full refund right away.
Placing & Cancelling Orders
Once you place an order, we get to work processing it as quickly as possible. However, we reserve the right to cancel an order if we notice suspicious activity, a technical error, or if the item is out of stock. You'll always be notified promptly, and any payment made will be refunded in full.
Payments
We accept payments through secure, encrypted payment gateways, including UPI, Credit/Debit Cards, and Net Banking. By completing a payment, you confirm that you're authorized to use the selected payment method.
Shipping & Delivery
Delivery timelines and charges are detailed in our Shipping Policy. We work hard to get your order to you on time, but occasional delays caused by courier partners or external factors are sometimes beyond our control.
Returns, Refunds & Exchanges
Not satisfied with your purchase or need a different size? Our Return & Refund Policy and Exchange Policy outline the complete process, eligibility, and timelines for both.
Your Account
If you create an account on our website, it's your responsibility to keep your login details secure. If you notice any unauthorized access to your account, please let us know immediately at ecomm@meetel.in.
Our Content Belongs to Us
All content on this website — including logos, images, product designs, and written content — is the property of Supermaxwear and is protected under applicable copyright and trademark laws. Copying or using this content without permission isn't allowed.
Things You Shouldn't Do
While using our website, please avoid:
- Engaging in any illegal or fraudulent activity
- Placing fake or malicious orders
- Attempting to gain unauthorized access to our systems, data, or other users' information
Third-Party Links
Our website may occasionally link to third-party sites, such as payment gateways or social media platforms. We aren't responsible for the content or practices of these external websites.
Limitation of Liability
We work hard to ensure a smooth shopping experience, but to the extent permitted by law, SuperMaxWear will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Governing Law
These Terms of Service are governed by the laws of India, and any disputes will fall under the jurisdiction of the courts in Kolkata.
Changes to These Terms
We may update these terms from time to time to reflect changes in our business or legal requirements. Any major updates will be posted on this page, and continued use of our website means you accept the revised terms.
Get in Touch
If you have any questions about these Terms of Service, we're just a message away:
📧 ecomm@meetel.in
📍 Suite No. 1201, Ambuja Neotia Ecostation, BP Block, Street No 9, Salt Lake Sector V, 12th floor, Kolkata, West Bengal 700091